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Tony

Tony
Technician
Reviews: 8
Average: 4.75 stars
Tony has received 8 reviews, averaging 4.75 Stars:
1 2 3 4 5

Tony's Bio:

Just a kid from Windham, born and raised, where I share a home with my remarkable wife of 18 years, 14 yr old son, 8 yr old daughter, and our yellow lab, Reba. I have been in sales and service for over a decade. I love making new friends and helping others however I can. I love the outdoors, music and always on the go. Ask me about being a merit badge counselor and scout master!

Review:

Tony saved us after countless hours trying to get our door to go up and come down without going up and down without stopping. He was very knowledgeable and thorough as he figured out the problem and made the repairs. His pleasant and professional manner was appreciated. When we decide we need the whole mechanism replaced Tony is the one we would to do the work.

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A Response from: Jared Gilbert & Austin Meek

Hi Elizabeth, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Tony was able to solve the issue with your garage door after your efforts and that his knowledge and thoroughness made a difference. His pleasant and professional manner truly reflects the high standards we set at Precision Garage Door Service of Portland, ME. Whether you’re dealing with garage door repairs now or planning a future replacement of the whole mechanism, Tony and our team are here to help. From garage door openers to full overhead garage door repairs, we’re committed to ensuring your system works smoothly and reliably. Thank you for trusting us with your garage door needs, and when you’re ready for that next step, we’ll be here to assist! Thank you for choosing Precision Garage Door Service of Portland ME!

Tony Service Provided:
Garage Door Repair

Product:
Opener

Technician: Tony
Review:

Tony was very courteous and knowledgeable. He provided me several price options for repair and did the work quickly!

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Tony Service Provided:
Garage Door Repair

Technician: Tony
Review:

Tony was excellent. He was on time, he was efficient, knowledgeable and explained what was to be done. My only complaint is that I believe I was sold items that I did not actually need and wasn’t aware were being replaced. I most definitely did not need a “fancy” door opener with WiFi, battery back up and surge protector. I was not given an option for something simpler and less expensive. It was way more than I could afford but didn’t realize I might have options that were less expensive. My fault for not asking.

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A Response from: Jared Gilbert & Austin Meek

Hi Jolene, Thank you for sharing your feedback and for recognizing Tony's excellent service. We’re glad to hear he was on time, efficient, and knowledgeable. However, we truly apologize if there was any confusion regarding the options provided for your garage door opener. At Precision, we believe it’s important to understand that garage door parts work together as a system, so when one part breaks, it’s often a symptom of something else going on. We aim to provide solutions that ensure long-term reliability, which is why we offer advanced models like the one you received, with features such as WiFi, battery backup, and surge protection. On September 1st, we were out of stock on our base model openers, so we didn’t have a simpler option available at the time. If you'd like to discuss this further, please feel free to call our office. We’d be happy to make it right by you. Thank you for choosing Precision Garage Door Service of Portland ME!

Tony Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tony
1 2 3 4 5
Date: 08/27/2024
Garage Door Repair
,
Review:

Tony was the one who serviced my garage doors and he was wonderful He took time to explain what my problems were and what needed to be done to fix them I really appreciated his service and feel he must be a real asset to your company. Thank You

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A Response from: Jared Gilbert & Austin Meek

Hi Jan, Thank you so much for your 5-star review! We’re thrilled to hear that Tony provided excellent service and took the time to thoroughly explain what needed to be done to fix your garage doors. His dedication to making sure everything is clear for our customers is truly appreciated, and we agree—he is a real asset to our team! At Precision Garage Door Service of Portland, ME, we strive to offer the best garage door repair and maintenance services, ensuring that your garage door system runs smoothly and reliably. Whether it’s addressing common issues or providing long-term solutions, we’re here to make sure you feel confident and satisfied with the results. Thank you for trusting us with your garage door needs, and if you ever need further assistance, whether it’s garage door opener repair, broken springs, or overhead garage door repairs, we’re always here to help. Thank you for choosing Precision Garage Door Service of Portland ME!

Tony Service Provided:
Garage Door Repair

Technician: Tony
Review:

Tony was : Very thorough, knowledgeable, pleasant, professional

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A Response from: Jared Gilbert & Austin Meek

Hi Pamela, Thank you so much for your 5-star review! We’re delighted to hear that Tony provided thorough, knowledgeable, and professional service while being pleasant throughout the process. His dedication to delivering the best service is something we’re proud of at Precision Garage Door Service of Portland, ME. If you ever need further assistance with garage door repairs, maintenance, or anything else, don’t hesitate to reach out. We’re here for all your garage door needs in Ogunquit! Thank you for choosing Precision Garage Door Service of Portland ME!

Tony Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tony
Review:

I finally had enough trying to DIY my garage door. It looks like a slope when it shuts. I called precision garage door repair and had an awesome customer service agent that got me the exact details. The scheduling was quick as well. Our technician Tony called 45 minutes prior to coming to give us a heads up and sent over a bio of himself and who he was, so that everyone in the house would know in advance who he was. As for fixing the garage it was awesome to have multiple offers on display to guide us in the best route financially. Of course the lifetime warranty is a no brainer. Tony was extremely quick and overall an awesome guy. If we ever have any future upgrades, Tony is our guy, and next time we will have a gift card to his favorite burger spot. Thankyou so much for helping us.

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A Response from: Jared Gilbert & Austin Meek

Hi Anthony, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your experience with Precision Garage Door Service was smooth from start to finish. It’s great to know that our customer service agent provided you with all the details you needed and that the scheduling process was quick and easy. We’re especially glad that Tony provided multiple options for repairing your garage door, as offering choices is a key part of our process to ensure our customers get the best solution that fits their needs and budget. The lifetime warranty is definitely a great option, and we’re happy you went with it! It’s awesome to hear that Tony made the experience so positive with his quick work and professional approach. If you ever need any future garage door repairs, new overhead door replacement, or maintenance in Paris, Tony and the team are always here to help. Thank you again for choosing Precision Garage Door Service of Portland, ME!

Tony Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Tony
Review:

Fast excellent service . The technician Tony Sweet was knowledgeable and helpful.

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A Response from: Jared Gilbert & Austin Meek

Hi William, Thank you for your 5-star review! We're thrilled to hear that you received fast, excellent service from Tony Sweet. His knowledge and helpfulness are what we strive for at Precision Garage Door Service of Portland, ME. Ensuring your garage door is in perfect working order with prompt and professional service is our top priority. We appreciate you choosing us for your garage door repair needs. Thanks again for your kind words!

Tony Service Provided:
Garage Door Opener Install

Technician: Tony
Review:

Meet and exceeded expectations and the technician, Tony Sweet, was awesome! He arrived when he said he would, diagnosed the issue quickly and gave me multiple options to fix the problem and suggested I also replace parts the would need to be done in the future. The reason I called you was that my former garage door company basically ghosted me, just never called back. So the quick response and diagnosis is why i will call again! Thank You Steve M

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A Response from: Jared Gilbert & Austin Meek

Hi Steve, Thank you so much for your 5-star review! We're delighted to hear that Tony Sweet met and exceeded your expectations. His prompt arrival, quick diagnosis, and providing multiple options for repair are all part of our commitment to excellent service at Precision Garage Door Service of Portland, ME. We understand how frustrating it can be when a company doesn’t respond, so we're glad we could provide the quick response and thorough service you needed. Ensuring your garage door is in top condition is our priority, and we appreciate your trust in us for both current and future garage door repairs. Thank you for sharing your experience and for choosing us. We're here for any of your future garage door needs in Portland, Maine!

Tony Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Tony
Portland Area

(207) 536-9689

(207) 536-9689
Lewiston Area

(207) 536-9714

(207) 536-9714
Biddeford / Sanford Area

(207) 536-9735

(207) 536-9735
Brunswick / Bath Area

(207) 536-9742

(207) 536-9742
Precision Garage Door Service of Portland ME
Office: (207) 209-3432
429 Warren Avenue
Unit 1

Portland, ME 04103